The Civil Aviation Authority of Sri Lanka (CAASL) said its official email system has been disrupted due to a technical glitch affecting Microsoft services worldwide.
Issuing a statement, the authority noted that this temporary issue in its official email services has been experienced since this morning (13).
Key Points
- The disruption occurred this morning (13) due to Microsoft technical issues.
- The public and stakeholders are requested to contact officers via mobile or landline numbers for urgent matters.
- Flight operations continue without any disruption despite the email outage.
Telephone lines for urgent matters
Due to this situation, aviation industry stakeholders, state institutions, and the general public have been requested to contact the relevant CAASL officers via their mobile phones or official landline numbers for any urgent inquiries or official matters during this period.
No impact on operational activities
The Civil Aviation Authority emphasised that although email services have been disrupted, the authority's operational activities and services have not been affected in any way and are continuing uninterrupted.
What happens next?
The Civil Aviation Authority stated that an update will be provided as soon as the official email services are restored to normal.
