A warning has been issued to be cautious of brokers who mislead clients arriving to obtain services from the Department of Motor Traffic. The department stated that, for the convenience of clients, appointment booking facilities for one-day services have already been made available online as well as via telephone.
Key Points
- Public visiting to obtain services advised to beware of brokers.
- Appointments for one-day services can be reserved online or over the phone.
- Vehicle transfer documents can also be submitted to District and Divisional Secretariats in addition to Narahenpita.
- Warning issued that dealing with brokers could result in the loss of both money and documents.
Facilities to submit documents at the regional level
The department announced that it is not necessary to visit the Narahenpita head office in person to submit documents for normal vehicle transfers, as facilities have also been provided to do so at District Secretariats and Divisional Secretariats.
Avoid unofficial channels
It has been observed that gathering outside the department premises without following official procedures poses a serious risk of falling prey to brokers.
Therefore, the department emphasizes that the public should always adhere strictly to the introduced official procedures and consult only authorized officers directly for advice. It further warned the public not to engage in transactions with any brokers around the premises, cautioning that doing so risks losing both money and official documents.
